Cookie Policy

This policy explains what cookies are and how we use them on this website. You should read this policy so you can understand the type of cookies that we use, the information we collect using them, how we use that information, and how you can opt out.

We are committed to protecting your privacy. We only ever collect information from you that helps us to help you get the most out of your visit to our websites. For more details, please read our full Privacy Policy.

What are cookies?

A cookie is a small text file which is saved onto your computer by websites the you visit. The files are stored in your browser or on your computer or device. The cookie isn’t a program and doesn’t actively do anything on your computer.

Why do we use cookies?

We use cookies to help personalise your website browsing experience and make our website easier to use, and if you are registered for our email newsletter, to ensure all our communications are relevant to you. We use cookies so that our website can remember what you have done while browsing, for instance, what you have searched for, and how far you have progressed when making a enquiry.

Our use of cookies is governed by our Privacy Policy, which forms part of our Terms & Conditions.

What type of cookies do we use?

There are two types of cookie: session cookies and persistent cookies. Session cookies are deleted from your computer or device when you close your web browser. Persistent cookies remain stored on your computer or device until they are deleted or they reach their expiry date. We use the following cookies:

Analytical/performance cookies

These cookies allow us to count the number of individual visitors to our website and to see how they move around the website when they are using it. This helps us to improve the way our website works, for example, by making it easier to find things.

Functionality cookies

These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, such as remembering your holiday search preferences. It also allows for live chat support during your browsing experience.

Targeting cookies

These cookies record your visit to our website, pages you have visited and links that you follow. We use this information to make the advertising shown on our website more relevant to your interests. We may also share this information with third parties to make our advertising on their websites more relevant to your interests. These cookies also allow you to share and send information to other websites.

What kind of information do we collect with our cookies?

When you visit our website, we may collect the following types of information from you: your IP (internet protocol) address, operating system, browser and device type, time zone setting, your country, the URL you came from, search details that you enter in our website, products you viewed or searched, page response times, website errors, length of time spent viewing pages, page interaction information, and the methods used to browse away from the page.

Opting out of accepting cookies

Because of the way our website operates, cookies are needed to allow some of its features to work and therefore we recommend that you accept them.

If you choose to opt out of receiving our cookies, you can still use our website, but some functions may work less smoothly and others may not work at all, for example, you will not be able to make a booking online.

If you do decide to opt out, you can adjust the settings on your internet browser to prevent cookies being downloaded. How to do this varies according to which browser you are using, so click help in your browser menu to find out more. You can also opt out of receiving specifically those cookies we use to track how people are using our site: details can be found in our Privacy Policy.

To find out more about cookies and how to delete and control them, visit www.aboutcookies.org.

How can we change the Cookie Policy?

We keep our cookie policy under regular review. Changes in technology, legislation and authorities’ guidance may require us to inform you of the activities we undertake where it affects your privacy rights. You should check this page occasionally to ensure you are familiar with any changes.

If material changes are made to the Cookie Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice.

You can access this policy at any time through the link at the bottom of our website.

Contacting us

If you have any questions, concerns or comments about this Privacy Policy, Cookie Policy or any requests concerning your personal data, please contact us by email at customersupport@redseaholidays.co.ukor write to us at: Data Protection Officer, Red Sea Holidays, 4 Snow Hill, London, EC1A 2DJ.

«Back to top

«Back